Business Banking Associate III

Location: Bismarck, ND

Status: Full-time

Deadline: 12/07/2022

* The location of this position will be discussed during interviews. Remote work may be allowed for ND residents that live in state.

Summary of Work

This position primarily assists two BND business bankers in streamlining the loan workflow process by coordinating with the Financial Institutions Market Manager, the Loan Administration Manager, other BND business bankers, lead bank loan officers and processors, credit analysts, and BND loan servicing associates. They act as a secondary point of contact for incoming calls and emails from lead banks as it relates to their assigned business banker’s portfolios. This position is responsible for obtaining and organizing credit documentation to prepare files for underwriting, generating correspondence and documentation checklists, coordinating loan funding with lead banks and BND loan servicing associates, and processing ongoing loan documentation. This position works closely with their BND business bankers by researching discrepancies, communicating program eligibility and parameters, and fostering the partnerships with BND participating lenders through positive interactions.

Duties and Tasks

• Process Credit Applications
  • Input applications into pipeline reporting software and review loan documentation received to ensure complete underwriting package prior to submission to credit analysts.
  • Coordinate with BND bankers, participating financial institution bankers, and credit analysts to ensure timely underwriting of credit.
  • Process any loan request withdrawals.
  • Assist in training new staff and provide feedback to senior-level management on process improvement.
• Process Credit Presentation
  • Prepare commitment letters utilizing information from credit presentations and prepare other related documents specific to BND loan programs.
  • Prepare revised commitment letters outlining approved changes.
  • Create documentation checklist based on loan type, collateral, and borrower and guarantor structure on DOSS (pipeline and ongoing documentation tracking software).
  • Ensure all new loans are recorded on appropriate data collection software.
  • Assist in training new staff and provide feedback to senior-level management on process improvement.
• Ongoing Portfolio Management
  • Complete initial loan file review and request any outstanding documentation from lead financial institutions.
  • Track, request, and review technical exceptions. Update DOSS tracking system. File and maintain original and imaged loan documents.
  • Maintain organization in assigned Business Banker’s working files.
  • Assist with research of past-due loan reports; review monthly core system tickler reports; prepare system maintenance for modifications, extensions, and rate discrepancies.
  • Assist in training new staff and provide feedback to senior-level management on process improvement.

Minimum Qualifications

This position requires an associate degree in finance, business, or a closely related field of study and three years of work experience in commercial, agriculture, or real estate loan documentation or lending.  Additional work experience as described may substitute for the education requirement on a year-for-year basis.

Preferred Qualifications

• Knowledge of banking software systems to include documentation preparation systems and documentation imaging software
• Excellent interpersonal and communication skills and demonstrated ability to work in a team environment with diverse colleagues and customers.
• Proven capability to handle multiple high priority tasks
• Previous experience with loan file review

APPLY NOW

In this role, you will be responsible for:

• Support functions for ongoing consumer lending needs including consumer loan documentation and consumer decisioning
• Oversight of the day to day consumer loan operations including processing paids, balancing GL’s, and funding loans to the system
• Work flow within the retail loan operations department
• Training and supervision of new team members
• Keeping up to date with ongoing compliance and regulatory changes
• Bank quality control/risk guidelines
• Keeping policy and procedure(s) updated

You should have:

• Three to five years similar experience and the equivalent of an associate’s degree
• Strong mathematical, problem-solving, multi-tasking and decision-making skills
• Outlook, Word, and Excel experience
• Exceptional customer service skills
• Experience in a supervisor role is preferred
• Experience in banking and loan operations is preferred

Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

Join our team and work at a bank recognized as “Best of the Best” by Independent Banker magazine, “50 Best Places to Work” by Prairie Business magazine and “Top 10 Workplaces” by Bismarck-Mandan Young Professionals Network! Apply online at www.starionbank.com/careers.

Starion Bank is seeking a Commercial Loan Servicing Supervisor in Bismarck, ND; Fargo, ND; or Madison, WI.

Responsibilities:

• Accountable for the day-to-day supervision of the Commercial Loan Servicing, including maintaining efficient customer service and department workflow
• Responsible for maintaining effective policies, procedures, preparing work schedules, conducting career coaching, training and development
• Responsible for the daily oversight to ensure uninterrupted work flow, evaluating and assisting in the training of staff and maintaining the highest quality control standards

Qualifications:

• Five to eight years of experience in accounting, commercial document processing or loan servicing, or a related field is required
• One to three years of management or supervisory experience preferred
• Prefer a bachelor’s degree in accounting, finance, economics, or a business field
• Strong leadership abilities and self-motivation required

Starion Bank is a growing community bank known for providing local leadership, personalized service and community loyalty. We foster a culture where you can grow both professionally and personally, and we treat employees as our most important organizational asset.

Starion Bank offers a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

Join our team and work at a bank recognized as “Best of the Best” by Independent Bankers magazine and “50 Best Places to Work” by Prairie Business magazine! Apply online at www.starionbank.com/careers.

Starion is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

In this role, you will:

Start new banking relationships and grow existing ones through:

1. Proactive sales calls, community engagement, and collaboration with Starion colleagues, and
2. Diligent, data-driven administration of loan portfolios that complies with all bank policies and regulatory standards.

You should be:

In the know—always keeping up with both local business news and philanthropic projects, as well as national economic trends

Analytical–with top-notch financial and credit analysis skills

Self-aware—including highly intentional about your decision-making processes, and skilled in communicating them to diverse colleagues and customers

Customer-focused—happy to help others, genuinely curious about an array of industries, and hungry to learn new sales best practices at any stage of your career

You should have:

• A bachelor’s degree in business, finance, economics or a related field.
• Knowledge of credit, compliance and regulatory standards preferred.
• Proficiency with Microsoft Excel.

Starion Bank is a growing community bank known for providing local leadership, personalized service and community loyalty. We foster a culture where you can grow both professionally and personally, and we treat employees as our most important organizational asset.

We offer a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

Join our team and work at a bank recognized as “Best of the Best” by Independent Bankers magazine and “50 Best Places to Work” by Prairie Business magazine! Apply online at www.starionbank.com/careers.

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

In this role, you will be responsible for providing high quality customer service and actively promoting insurance products. You will also

• Provide excellent customer service in person and over the phone
• Provide support to agent by scheduling appointments, referring prospects, and initiating quotes
• Provide a variety of accounting and administrative functions
• Refer business opportunities to Insurance Agent and the Bank
• Promote insurance products
• Properly document the details of customer and company conversations

You should be:

Customer-focused—happy to help others, genuinely curious about an array of industries, and hungry to learn new sales best practices at any stage of your career

Detail Oriented – give tasks undivided attention and catch mistakes, errors or changes

In the know—always keeping up with policies, procedures and regulations

Self-aware—including highly intentional about your decision-making processes, and skilled in communicating them to diverse colleagues and customers

You should have:

• Excellent customer service skills
• Organizational and Time Management skills
• Proven interpersonal communication skills
• Insurance license in property, casualty, life and health (or willing to obtain them)

Starion Bank is a growing community bank known for providing local leadership, personalized service and community loyalty. We foster a culture where you can grow both professionally and personally, and we treat employees as our most important organizational asset.

We offer a competitive salary with a significant incentive-based element and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.

Join our team! Apply online at www.starionbank.com/careers.

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.