School of Agricultural Lending


June 14-18, 2021

EVERY PENNY COUNTS

START SAVING TODAY WITH

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Advantage

THROUGH ICB
MARKETING SOLUTIONS

EMERGING LEADERS DEVELOPMENT PROGRAM

Summer Conference

June 2-3, 2021 - Register NOW!

Women in Community Banking Summit

Register Today!

Together We Prosper

Community banks prosper when the communities they serve prosper. North Dakota is our home, and ICBND exclusively represents and promotes our state’s independent community banks.

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Certified Frontline Professionals

To your customers, your frontline personnel are the face of your bank. Research indicates that satisfaction with your frontline staff is critical to your highest priority customers—and their satisfaction with your bank.

The ICBND Certified Frontline Professional program gives the employees who greet and serve your customer base long-term training to represent your bank in the best possible way.

The Women in Community Banking Summit offered each year,the Frontline Microlearning Modules, and the Certified Frontline Professional sessions offered in the fall, allows attendees to receive the Certificate of Frontline Professional status. Employees are required to attend two of the three events in one calendar year to be certified. Annual re-certification requires attending one session each calendar year thereafter. All Certified Frontline Professionals will receive a Certificate of Frontline Professional status each year they are certified. Supervisors must notify ICBND of employees that have completed all six of the Frontline Microlearning Modules to qualify for certification.

With Certified Frontline Professional employees, your customers will be faced with the utmost professional knowledge and courtesy.

Recorded Session Registration

Consent for Use of Photographic Images – Registration and attendance at, or participation in, ICBND meetings and other activities constitutes an agreement by the registrant to ICBND’s use and distribution (both now and in the future) of the registrant’s or attendee’s image or voice in social media, photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.

Telephone + Webinar Sessions

When you’re training your managers and other top employees, it’s critical to maximize the return on time and cost spent. Our professional webinar series lets all of your employees benefit from advanced training—from the convenience of your own office.   ICBND offers over 130 webinar sessions a year on subjects like regulation changes, required training, and trending financial topics. Train as many individuals as you like, for one set price.*  It's Convenient and can be accessed on your iPad, iPhone, Android or desk computer.

The live webinar option allows you to have unlimited internet connections. Registrants receive a website address and passcode that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com.

Can’t attend the scheduled training?

The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 2 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.  The archived webinar/digital download may ONLY be ordered for 6 months following the webinar. It will not be available after this time.

*Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE

Annual Convention

 

Endorsed Members