Teller Training Series:
Risks & Precautions for Endorsements &
Other Negotiable Instruments

 Webinar OR Recorded Webinar + Free Digital Download

 Wednesday, February 20, 2019

 12:00 pm – 1:30 pm Pacific

    1:00 pm – 2:30 pm Mountain

  2:00 pm – 3:30 pm Central

   3:00 pm – 4:30 pm Eastern

Accepting items for deposit is just routine – until something goes wrong.  When sending deposited items through for payment, your institution is warranting that it gave the funds to the payee.  Who is the item really payable to?  What about restrictive endorsements?  Who can endorse when there are multiple payees?  What if no one endorses it, can it still be deposited?  The answers to these questions depend on the facts and circumstances of each item and the parties involved, including the depository institution.  This webinar will outline the processes to avoid loss, mitigate risk, and examine the rights and liabilities of the parties involved in acceptance, payment, and enforcement of negotiable instruments.

HIGHLIGHTS

• Institution’s rights and responsibilities when accepting items payable to natural persons, entities, and fiduciaries
• When an item should be rejected due to insufficient or unauthorized endorsement
• Laws that affect payment of negotiable instruments
• Recognizing when an item should not be paid
• When can stop payments be placed and by whom?
• Risks associated with certain types of checks
• How understanding check hold options can minimize risk exposure

• TAKE-AWAY TOOLKIT
  • Chart of proper payees and endorsements
  • Quick reference guide for stop payment, post-dated, and stale-dated items
  • Employee training log
  • Quiz to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND?

This informative session is designed for staff who handle negotiable instruments, including tellers, service representatives, back office personnel responsible for check returns, call center employees, staff handling ATM and night depositories, compliance personnel, auditors, and risk management staff.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Mary-Lou Heighes, Compliance Plus, Inc.

Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000.  She provides compliance training for trade associations and financial institutions.  Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.

Involved with financial institutions since 1989, Mary-Lou has over 20 years’ compliance experience.  Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.

THREE REGISTRATION OPTIONS 

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1.  LIVE WEBINAR

The live webinar option allows you to have one internet connection from a single computer terminalYou may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and passcode that allows entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast.  You will need the most-current version of Adobe Reader available free at www.adobe.com.

2. RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Can’t attend the live webinar?  This option provides a recording of the live event, including audio, visuals, and handouts.  We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar.  You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

The recorded webinar may ONLY be ordered for 6 months following the live webinar.  In addition, the download must be completed within 6 months of the live webinar date.

3. BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Options 1 and 2 described above.

 AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE