Collection Series:
Regulatory Alphabet for Collections Compliance

(90-minute webinar – recording also available)

Thursday, April 15, 2021

12:00 PM Pacific       1:00 PM Mountain

2:00 PM Central       3:00 PM Eastern

Collections can be an area ripe for consumer complaints.  Avoid complaints by complying with the alphabet soup of related regulations, including FDCPA, TCPA, UDAP/UDAAP, FCRA, UCC, and more.  Compliance is your friend – and best defense. 

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Understand the new FDCPA/Reg F
• Articulate the big issues with interpreting the TCPA
• Discuss why credit reporting is sometimes regulated as though it is a debt collection activity
• Recognize emerging trends in credit reporting litigation claims
• Identify which states have COVID-19-related debt collection moratoriums in place

WEBINAR DETAILS

Do you know the dos and don’ts regarding debt collection?  What parts of the regulatory alphabet soup apply?  It’s more important than ever to understand the legalities and evolution of debt collection.  The CFPB recently released a new debt collections rule, the pandemic has upended debt collection efforts, and state regulators are becoming more active. The FDCPA and Reg F got a refresher, UDAP/UDAAP is an on-going concern, the TCPA is still before the Supreme Court, and consumer lawyers have shifted their focus to FCRA claims against furnishers.  Join us for a comprehensive overview of the shifting landscape of collection regulations and litigation trends.

WHO SHOULD ATTEND?

This informative session is designed for in-house counsel, compliance officers, loan officers, special assets officers, and other similarly positioned bank management. 

TAKE-AWAY TOOLKIT

• Reference materials from the CFPB, FTC, and more
• Employee training log
• Interactive quiz 

MEET THE PRESENTERS

     Louis Ursini, JD, Adams and Reese LLP

Louis Ursini is a commercial litigator at Adams and Reese who focuses on banking and financial services litigation.  He advocates for national and regional banking institutions, lenders, servicers, and collection professionals on regulatory issues.  He also counsels financial institutions on garnishment and process matters, forged endorsements, embezzlement, and general operations.

In addition, Louis represents corporations in shareholder disputes, governance matters, contested foreclosures, corporate divorces, real estate litigation, probate and trust litigation, class action litigation, adversary bankruptcy proceedings and construction litigation.  His bachelor’s in finance, coupled with an MBA, enhance his ability to advise corporate clients.  His JD is from Stetson University College of Law.

     Amy Hanna Keeney, JD, Adams and Reese LLP

Amy Hanna Keeney is the Financial Services Regulatory/Operations Team Leader at Adams and Reese.  She focuses on how cybersecurity and data privacy shape clients’ businesses. She helps organizations of all sizes manage and protect consumer data by identifying, explaining, and guarding against regulatory and litigation risks.  Amy has extensive experience counseling organizations of all sizes, including financial institutions and financial services providers, regarding compliance with the Fair Credit Reporting Act (FCRA) and the Gramm-Leach-Bliley Act (GLBA).

THREE REGISTRATION OPTIONS – WHAT YOU GET

1. Live Webinar Includes

• Unlimited connections within your institution to the Live Webinar
• Handout and Take-Away Toolkit
• Available on desktop, mobile & tablet
• Presenter’s contact info for follow-up 

2. Recorded Webinar Includes

• Recording of the Live Webinar
• Available two business days following Live date
• Handout and Take-Away Toolkit
• Available on desktop, mobile & tablet
• Free Digital Download, yours to keep
• Share link with anyone at your institution
• Presenter’s contact info for follow-up

3. Purchase the BOTH Option to receive all the benefits listed above! Full registration descriptions can be found here.

Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE