MARKETING & PUBLIC RELATIONS SPECIALIST                

Position Overview

Assist Marketing Manager in developing First Western Bank & Trust’s marketing and public relations activities to support growth of the bank and promote its image in the local communities

• Assist in implementing First Western Bank & Trust’s strategic marketing plan
• Ensure FWB&T’s brand and logo standards are applied consistently in all marketing collateral, advertising and public relations venues
• Meet with department heads regularly to assess their marketing needs and ad messaging
• Work with Marketing Manager to maintain fresh radio ads and messaging; schedule radio remotes as needed
• Work handily with FWB&T marketing employees in other markets
• Assist in communications with public relations firms and advertising representatives

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MORTGAGE OPERATIONS SPECIALIST

At Starion Bank, we’re looking for talented people who will put our customers at the center of everything we do. Join our diverse team where you’ll feel valued and inspired to contribute your unique skills and experience.

Starion Bank is seeking a Mortgage Operations Specialist in Mandan or Fargo, North Dakota; or Madison, Wisconsin. This position may be eligible for remote work.

Responsibilities:

• Accountable for bank-wide processing of government and conventional mortgage loans sold to secondary market or booked with the bank’s in-house conventional loan products
• Process and reviews government and conventional mortgage loan applications
• Complete verifications, review credit reports, and appraisals
• Prepares mortgage files for underwriting, analyzes credit documentation, and informs Mortgage Banking Officers of pre-underwriting decisions and conditions
• Completes self-employed income analysis
• Assists with funding loans, scanning loan packages, uploading files to our Secondary Market investors, completing investor purchases and final document submission
• Completes loan input, satisfies regulatory disclosure and reporting requirements
• Contacts mortgage customers and assists in obtaining items needed for loan approval
• Maintains bank-controlled real estate fee and general ledger account

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AG/COMMERCIAL LENDING OFFICER

First State Bank of Golva is looking for an Ag/Commercial Lending Officer for our Beach location.  Agricultural background and lending experience preferred.  Send resume to First State Bank, Attn: Dee Baertsch, PO Box 129, Beach, ND 58621

BUSINESS BANKING REPRESENTATIVE LEAD

Are you a disciplined leader driven to serve your customers and peers as a subject matter expert? Do your get-‘er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!

We are seeking a Business Banking Representative Lead.

In this role, you will:

• Be responsible for the daily Business Banking Representative duties, along with serving as the subject matter expert to all Business Banking Representatives across the company.
• Hold frequent meetings and have regular communication with all Business Banking Representatives
• Ensure compliance with policies and procedures
• On-going training and onboarding of all Business Banking Representatives
• Provide sales and service to enhance relationships with business customers
• Provide support to lenders
• Travel may be required

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ASSOCIATE DIRECTOR OF COMPLIANCE SERVICES

Upper Midwest Automated Clearing House (UMACHA) is a regional payments association who has been serving financial institutions (banks and credit unions) members for over 46 years on a variety of electronic payments, specifically ACH.  

We are adding to our compliance team and looking for someone who has a passion for serving members and transferring knowledge. If you like working with electronic payment networks and want to help educate and verify financial institutions are complying with all the rules and regulations, UMACHA is the place for you!

Qualifications - Experience & Education

• Three or more years of banking operations or compliance/audit experience
• Check/Image, Remote Deposit Capture and Wire Transfer knowledge preferred
• Must possess valid driver’s license to travel independently
• Accredited ACH Professional (AAP) accreditation and expertise required
• National Check Professional (NCP) accreditation preferred or will obtain within two years of being hired
• Accredited Payments Risk Professional (APRP) accreditation preferred or will obtain within three years

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Insurance Sales Assistant

Are you an outgoing team player driven to know your customers and meet their needs? Do your get-‘er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!

We are seeking an Insurance Sales Assistant in the Bismarck/Mandan area.

In this role, you will be responsible for providing high quality customer service, actively promoting insurance products, and providing accounting and secretarial services. 

• Provide excellent customer service in person and over the phone
• Provide support to agent by scheduling appointments, referring prospects, and initiating quotes
• Provide a variety of accounting and secretarial functions
• Refer business opportunities to Insurance Agent and the Bank
• Promote insurance products
• Properly document the details of customer and company conversations

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Insurance Operations Supervisor

Are you a disciplined leader driven to know your customers and meet their needs? Do your get-‘er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!

We are seeking an Insurance Operations Supervisor in the Bismarck/Mandan area.

In this role, you will be responsible for day to day operations of the insurance support team to ensure high quality customer service, efficient work flow and compliance.

• Training, overseeing, advising and coaching employees
• Provide and manage a variety of accounting functions
• Manage database to ensure accuracy, proper documentation, and timeliness of data
• Develop and run reports to assist with agency sales goals
• Assist with other administrative duties

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Business Banking Officer

Are you a disciplined leader driven to know your customers and meet their needs? Do your get-‘er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!

We are seeking two Business Banking Officers in Fargo.

In this role, you will:

Start new banking relationships and grow existing ones through:

• Proactive sales calls, community engagement, and collaboration with Starion colleagues, and
• Diligent, data-driven administration of loan portfolios that complies with all bank policies and regulatory standards.

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Senior Universal Banker

Are you customer focused, disciplined, ethical, and action oriented? Do you encourage and inspire others to do their best and have a passion for serving others? If so, you would be an excellent fit at Starion Bank!

Starion Bank is seeking a Senior Universal Banker in Bismarck.

Responsibilities:

• Lead a retail team while ensuring quality customer service, encouraging employee growth and development and achieving assigned metrics and goals
• Manage and direct branch retail operations
• Develop long-term customer relationships with consumer and business clients while maintaining existing customer relationships
• Open personal and business deposit accounts
• Process loan requests
• Cross-sell bank products and services
• Process regular teller transactions in an efficient, friendly and accurate manner

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AG LENDING OFFICER

Garrison State Bank & Trust is currently seeking a full time Ag Lending Officer.

Key Responsibilities include:

• Maintain an existing customer base and develop potential new loan customers
• Analyze financial information to design loan structures and credit pricing, recommend and/or authorize loan approval and execute loan transactions
• Prepare loan requests with information necessary for presentation to loan committees
• Perform onsite inspections of Ag operations to monitor collateral
• Represent the bank through involvement and participation in community events

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Despite these very weird and unprecedented times, I hope you’ve had some time to safely enjoy some summertime activities. At least the weather has been pleasant! 

By the time you read this we will already be well into August. Normally, your ICBND staff would be in the home stretch of preparation for our annual convention. Sadly however, for the first time in 53 years, the Independent Community Banks of North Dakota will not be holding its annual convention this summer. As you know, your convention committee and board of directors made the difficult decision to cancel the convention in 2020 due to the ongoing pandemic. While the convention is off, we are moving forward to safely host a golf outing and social on Monday, August 17. I hope to see many of you later this month.

Politics, of course, are in the air again as well. Following the general election in November, the 67th Assembly of the North Dakota Legislature will hold its organizational session in early December in preparation for the 2021 legislative session which will be called to order on January 5^th.

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Usually I’m not at a loss for words…probably to the chagrin of many of your association’s board members and my coworkers! But I’ve literally stared at my screen for a few minutes wondering how to characterize these times since I last penned a president’s message to you a couple months ago. And yet, I haven’t really come up with anything very prophetic.

Here's what I do know. We live in a very dynamic world. And in that dynamic environment, we’re experiencing a plethora of situations economically, medically, politically, and socially that are affecting our communities, our state, our country and our planet. Some are unprecedented. Others not so much.

I’m not going to espouse an opinion on any of these dynamics. All I know is that these times have really made me think about what matters in this life. Faith, family and relationships rise to the top of the list.

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Who could have possibly guessed three weeks ago that we’d be in the situation we are today relative to the Covid-19 virus and its dramatic effects to the global health of humanity and the economy. To say these are unprecedented times (at least during my lifetime) would be a tremendous understatement.

The last few days have been quite a whirlwind with the rollout of the Small Business Administration’s (SBA) Paycheck Protection Program (PPP) on Friday, April 3rd. Much has been written and discussed about the rollout. And not much of it good. It was an unmitigated disaster. Most of your lenders lived it.

What was good is that I got to witness firsthand the tenacity and perseverance of community bankers as they kept their heads up, battled through the challenges, and didn’t panic - all in the interests of assisting the small businesses in their beloved communities. In some cases, this PPP lifeline is more about saving these businesses – not just assisting.

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I hope this message finds you all enjoying a happy and prosperous 2020. Unfortunately, my Vikings will once again not be playing in the Super Bowl this weekend. But, I’m quite certain that next season is going to be our year. Oh, the curse of being a Vikings fan.

ICBND is excited about our 2020 education and advocacy sessions and encourage you to check them out at https://www.icbnd.com/ Our programming kicks off late next month in Grand Forks with the Emerging Leaders Winter meeting including the Green Room Experience and hockey at the Ralph. UND Hockey is having a fabulous year and the event should be very informational and entertaining.

We will be conducting the FDIC Bankers College on April 21 in Bismarck and April 23 in Fargo. Please plan on attending this event at either venue. The FDIC always comes with timely, germane information that helps us to be better bankers and directors. Similarly, we will be conducting the Women in Community Banking Summit in Fargo and Bismarck that same week with hopes that members can efficiently participate in both events if you’re so inclined. We are also adding a new twist to the Summit so please consider bringing one of your valued customers as well. Those are just a few of the nearly 20 live education sessions already scheduled for this year. So please keep an eye out for more information on all of these events.

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I hope this message finds you recovering from the Thanksgiving holiday. It’s truly my favorite holiday and such a wonderful time to spend with family and friends. My favorite part was spending several days with my two grandsons who make me think that I should have had them first (I hope my wife and three daughters don’t read this…and I’m pretty confident they don’t!) A close second on my favorite list is gravy and stuffing. Why don’t we have this stuff more often during the year? I suppose a regular diet of gravy probably isn’t a wise health move.

As I look back on 2019, I’m thankful to have had the opportunity to represent you all and the interests of community banking in North Dakota and nationally. And, I’m proud of our accomplishments this past year. The 66th Assembly of the North Dakota Legislature convened on January 3 this year and adjourned on April 26. It’s always a busy time during North Dakota’s statutorily-limited 80 day session and while we didn’t get everything we hoped for out of the session, community banking fared well. I often tell people that it’s more of a defensive battle than offensive at our state capitol. Don’t get me wrong, it’s always critical to advocate for our wants and needs. And, we do. But, often we spend more of our time educating and advocating against bad ideas. Sometimes those are bad ideas for community banking and sometimes they are just bad ideas for our communities. And, one thing I’ve learned is that bad ideas can come from anywhere! Much of 2020’s activities will be preparing again for the 2021 session so please stay tuned.

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Hello friends! I’d like to say it’s been a beautiful fall, but I’d be lying. Record rainfall and cold temperatures across much of the state are creating a tremendous hardship for our agricultural producers as they try to get crops off the field. After the rain event a couple weekends ago, I was visiting with a number of ag lenders from both member banks and non-member banks. One gentleman made the comment that there were significant challenges getting equipment TO the fields, much less getting IN the fields as several roads were washed out in that particular market area.

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I hope this message finds you enjoying a great North Dakota summer!

It’s hard to believe August is already here. Of course, that means your ICBND staff is in the home stretch of preparation for our 52nd annual convention. I hope you’re planning to attend. I promise it will be fun and informative! And, don’t forget to participate in Monday evening’s Superheroes them party which is sure to be entertaining.

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I think spring is finally here but it sure has taken its sweet time in arriving. Along with many across our great state, I’m crossing my fingers hoping for a growing season that can make up for the late field start that’s been encountered in much of the state. These are tough times in agriculture and producers need every bushel they can get. Mother Nature reminds us once again who is in charge!

Spring is a hopeful time as well. As the trees and grasses explode in response to a few long sunny days, we also hope for continued change on the regulatory relief front. And while we don’t have the same positive momentum at the federal level that we did a year ago with S. 2155 making its way to approval and signature, we continue to advocate as strongly as ever. In the waning days of April and the first day of May, twenty-six ICBND member bankers and guests converged again on Washington, DC along with community bankers from across the country for the 2019 ICBA Capital Summit.

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Happy Spring everybody! Well…we’re not quite there yet and given the snowpack conditions across the state we should probably hope for a slow, methodical melt. My heart goes out to those across the upper Midwest who are struggling with water and flooding issues. I’m hopeful that you all, especially those in the Red River Valley, are able to escape any damage and stay safe during this white-knuckle time.

After spending last week at the ICBA Convention in Nashville, I was reminded again that one of the very best parts of my job which is visiting with our members about what’s going on in their communities and at their banks. For a number of reasons, it feels like it’s been a long winter and I haven’t gotten to have as many of those visits as I’d like. Of course, the colder than normal weather plays a part in that. But more significantly, I’ve been cooped up these last three months in crowded, poorly ventilated hearing rooms at the Capitol seeing all the same people every day and most of them are either on the front end or back end of cold or flu conditions! Happens like that every session. And, how many times does one have to respond to the old “cold enough for you” question?

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ICB SERVICES, INC. DONATES DEBIT CARD TRANSACTION MACHINE

Red Door would like to give a warm shout out to Angie Olson at Independent Community Bank Services, Inc. for the donation of a debit card transaction machine. At Red Door, we work on teaching life skills to our adolescent population. This machine will allow teens to practice the use of debit and credit cards before performing this skill in real life. We are so proud of our community and businesses like Independent Community Bank Services. Our kids are lucky to live here!