|
||
|
||
| Registration for this event is open from: | Oct 19, 2021 12:00 - Jun 9, 2022 12:00 | |
| Where: | Live Webinar, On-Demand Webinar, Both, North Dakota (). | |
| Date: | Dec 9, 2021 - Dec 9, 2021 | |
| Time: | 02:00 - 03:30 | |
| Event description: | ||
Visa Debit Card Chargebacks(90-minute webinar – available live or on-demand) Thursday, December 9, 2021 12:00 PM Pacific 1:00 PM Mountain 2:00 PM Central 3:00 PM Eastern The Visa debit card chargeback rules are complicated. Recovering funds from a merchant is partially dependent on following the rules. Since much of this is in your hands, you must learn the ins and outs of Visa chargeback rules and timeframes to avoid losses for your institution and accountholders. AFTER THIS WEBINAR YOU’LL BE ABLE TO:
WEBINAR DETAILS Visa dispute resolution rules are complex. When it comes to fraud-related chargebacks, your organization’s ability to recover funds from a merchant will vary based on the authorization’s transaction data. Failure to adhere to the rules and time limits can result in a loss of chargeback rights, and potentially a financial loss for you or your cardholder. What information do you need from the cardholder? How do you determine when chargeback rights are available? How are non-fraud-related claims different? What happens when you cannot recover funds from the merchant through a chargeback? Join us to learn the answers to these questions and more. WHO SHOULD ATTEND? This informative session is designed for operations professionals at financial institutions that issue Visa debit cards. The content is suited for staff responsible for any aspect of cardholder exception claims. TAKE-AWAY TOOLKIT
DON’T MISS THESE RELATED WEBINARS! Comparing Regulation E with Visa & Mastercard Rules on Thursday, August 5, 2021 Mastercard Debit Card Chargebacks on Tuesday, November 2, 2021
Diana Kern began her career with SHAZAM in 1995 and earned the Accredited ACH Professional (AAP) designation in 1998. Her broad experience helps her comprehend a financial institution’s inner workings, apply her vast knowledge of the payments industry, and train payment participants on products and services related to the card payments system, the ACH network, and EFT compliance. Diana helps clients navigate the ever-changing world of EFT services by providing a detail-oriented focus when explaining individual concepts and specifics. As a speaker, audiences welcome Diana’s insights on payments trends and emerging payments. A self-described payments nerd, Diana’s enthusiasm for all things payments results in high-energy presentations. THREE REGISTRATION OPTIONS – WHAT YOU GET 1. Live Webinar Includes
2. On-Demand Webinar Includes
3. Purchase the BOTH Option to receive all the benefits listed above! Full registration descriptions can be found here. Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only. AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
|
||
MEET THE PRESENTER - Diana Kern, AAP, Client Learning Strategist, SHAZAM, Inc.