Collection Series:

The Virtual World of Collections

(90-minute webinar – recording also available)

Wednesday, May 26, 2021

12:00 PM Pacific       1:00 PM Mountain

2:00 PM Central       3:00 PM Eastern

This riveting webinar will walk you through the best practices of imagining and managing a virtual collections process that effectively serves both borrowers and lenders. 

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Maximize virtual opportunities to increase production
• Evaluate communication and collaboration tools
• Harness predictive technology and measuring results
• Avoid virtual management landmines
• Deploy virtual collections best practices

WEBINAR DETAILS

One day your collections team was at the office and it was business as usual.  The next day everyone was at home wondering how to access work files. Most financial institutions were thrust into a virtual workflow almost overnight.  But now it’s time to go beyond the initial “ad hoc” approach and prepare for a dramatic increase in delinquencies as forbearance agreements and other temporary rescue efforts time out. 

Transitioning the traditional collection methods to the virtual workflow is simply not good enough. The risk of not integrating the virtual collections function into the rest of the financial institution could have far-reaching negative impacts for accountholders and your bottom line.  This session will be presented by a seasoned compliance attorney who is a former collections manager.

WHO SHOULD ATTEND?

The information in this session is designed for executives, CFOs, lending managers, collections managers, collections staff, auditors, compliance personnel, and anyone interested in the collections process. 

TAKE-AWAY TOOLKIT

• Sample work from home policy
• Checklist for managing virtual collections
• Regulatory guidance
• Employee training log
• Interactive quiz 

     MEET THE PRESENTER - David A. Reed, JD, Reed & Jolly, PLLC

Attorney, author, consultant, and nationally recognized speaker, David Reed is a partner in the law firm of Reed & Jolly, PLLC.  He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance.  His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. 

A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner.  He is particularly known as an expert in the areas of operations, bankruptcy, and collections.  He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

THREE REGISTRATION OPTIONS – WHAT YOU GET

1. Live Webinar Includes

• Unlimited connections within your institution to the Live Webinar
• Handout and Take-Away Toolkit
• Available on desktop, mobile & tablet
• Presenter’s contact info for follow-up 

2. Recorded Webinar Includes

• Recording of the Live Webinar
• Available two business days following Live date
• Handout and Take-Away Toolkit
• Available on desktop, mobile & tablet
• Free Digital Download, yours to keep
• Share link with anyone at your institution
• Presenter’s contact info for follow-up

3. Purchase the BOTH Option to receive all the benefits listed above! Full registration descriptions can be found here.

Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE