|
||
|
||
| Registration for this event is open from: | Nov 25, 2020 12:00 - Jul 6, 2021 12:00 | |
| Where: | Webinar, Recorded, Both Live/Recorded, (US). | |
| Date: | Jan 6, 2021 - Jan 6, 2021 | |
| Time: | 02:00 - 03:30 | |
| Event description: | ||
Providing Provisional Credit Under Reg E(90-minute webinar – recording also available) Wednesday, January 6, 2021 12:00 PM Pacific 1:00 PM Mountain 2:00 PM Central 3:00 PM Eastern It’s hard enough to have an accountholder alleging an EFT error. But do you know what to do next? Are you required to provide provisional credit or not? What are the deadlines? What if your accountholder won’t cooperate with the investigation? What if you don’t know the answers to these questions? AFTER THIS WEBINAR YOU’LL BE ABLE TO:
WEBINAR DETAILS Regulation E sets forth the legal framework that requires your institution to investigate alleged errors and unauthorized electronic fund transfers (EFTs) and to provide provisional credit to your accountholders within specific deadlines. Did you know that your institution is obligated to conduct an investigation even though your accountholder won’t cooperate with the investigation? Did you know your institution is obligated to provide provisional credit within the standard deadlines even though you haven’t received sufficient information from your core processor to conduct an investigation? Conversely, did you know that you aren’t required to provide provisional credit if the accountholder won’t sign a simple written statement regarding the alleged unauthorized EFT? This webinar will explain how to properly investigate alleged errors and unauthorized EFTs and when to properly provide provisional credit. WHO SHOULD ATTEND? This informative session will be useful to all deposit personnel, tellers, service representatives, new accounts personnel, account officers, managers, auditors, attorneys, and compliance personnel. TAKE-AWAY TOOLKIT
DON’T MISS THESE RELATED WEBINARS! 5 Steps to Simplify Reg E Claims on Tuesday, May 11, 2021 Reg E Investigation & Requirements for Debit Card Error Resolution on Thursday, October 21, 2021
Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. THREE REGISTRATION OPTIONS – WHAT YOU GET 1. Live Webinar Includes
2. Recorded Webinar Includes
3. Purchase the BOTH Option to receive all the benefits listed above! Full registration descriptions can be found here. Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only. AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
|
||
MEET THE PRESENTER - Elizabeth Fast, JD, CPA, Spencer Fane LLP