Handling Pandemic-Related Payment Issues:

Stimulus, SBA, Workers' Comp & More

(90-minute webinar – recording also available)

Friday, October 23, 2020

This is a morning webinar

8:00 AM Pacific            9:00 AM Mountain

10:00 AM Central         11:00 AM Eastern

As if the pandemic wasn’t bad enough, financial institutions also need to be alert to potential fraud related to stimulus, unemployment, and SBA loan payments. This program will use real-life scenarios to provide insight and you’ll learn to process payments with confidence! 

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Examine ODFI warranties and RDFI responsibilities under the ACH Rules
• Appropriately handle pandemic-related payments that appear suspicious
• Mitigate potential risk and loss
• Apply the ACH Rules to questionable situations, including pandemic-related deposits outside the accountholder’s normal behavior, name mismatches, and deposits after death

• Identify how ODFIs may recover from fraudulent payments, purportedly from the stimulus, the SBA, or state unemployment benefits

WEBINAR DETAILS

Pandemic-related payment issues? No problem! Although 2020 has rocked the world, problem payments don’t have to add to your woes! This webinar will examine ODFI and RDFI warranties and responsibilities under the ACH Rules to teach you how to respond appropriately to the unique processing challenges that arise daily. How can an ODFI mitigate potential loss from origination fraud? Is an RDFI liable for fraudulent payments it receives? How far should you go to track down and combat fraudulent payments? Join us to learn the answers to these questions and to ensure preparedness for another round of stimulus payments, SBA loans, and unemployment payments.

WHO SHOULD ATTEND?

This informative session is ideal for ACH operations staff, compliance staff, auditors, and those with AAP and APRP accreditation. 

This course is eligible for 1.8 AAP credits.

TAKE-AWAY TOOLKIT

• Decisioning tool for posting or returning pandemic-related payments
• Employee training log
• Interactive quiz 

DON’T MISS THESE RELATED WEBINARS!

Handling ACH Exceptions & Returns

on Wednesday, June 17, 2020

Liability with ACH Death Notification Entries (DNEs) & Reclamations

on Thursday, August 27, 2020

    MEET THE PRESENTER - Shelly Sipple, AAP, APRP, NCP, EPCOR

Shelly Sipple joined EPCOR in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert. She received her Accredited ACH Professional designation in October 2006, her Accredited Payments Risk Professional (APRP) in March 2018, and the National Check Professional (NCP) certification in May 2019. She is an active member of Nacha’s APRP Oversight Panel and holds a bachelor’s in Business Education.

THREE REGISTRATION OPTIONS – WHAT YOU GET

1. Live Webinar Includes

• Unlimited connections within your institution to the Live Webinar
• Handout and Take-Away Toolkit
• Available on desktop, mobile & tablet
• Presenter’s contact info for follow-up 

2. Recorded Webinar Includes

• Recording of the Live Webinar
• Available two business days following Live date
• Handout and Take-Away Toolkit
• Available on desktop, mobile & tablet
• Free Digital Download, yours to keep
• Share link with anyone at your institution
• Presenter’s contact info for follow-up

3. Purchase the BOTH Option to receive all the benefits listed above! Full registration descriptions can be found here.

Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE