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| Registration for this event is open from: | May 1, 2020 12:00 - Dec 25, 2020 12:00 | |
| Where: | Webinar, Recorded, Both Live/Recorded, (US). | |
| Date: | Jun 25, 2020 - Jun 25, 2020 | |
| Time: | 02:00 - 03:30 | |
| Event description: | ||
20 Common Mistakes in Consumer Collections(90-minute webinar – recording also available) Thursday, June 25, 2020 12:00 PM Pacific 1:00 PM Mountain 2:00 PM Central 3:00 PM Eastern Debt collection is a major source of consumer complaints. Is your process compliant and well developed? Not sure? Join us to learn how to avoid the 20 most common mistakes. AFTER THIS WEBINAR YOU’LL BE ABLE TO:
WEBINAR DETAILS Consumer debt collection remains a major source of complaints, lawsuits, and enforcement actions against financial institutions. There are numerous debt collection laws and regulations – and numerous opportunities for errors. Borrowers, their attorneys, and regulators are closely monitoring collection practices. Therefore, it’s important to understand and implement proper collection procedures to avoid liability. This webinar will explain the most common consumer collection mistakes and how to reduce your institution’s liability risk. WHO SHOULD ATTEND? This informative session will benefit consumer loan officers, loan operations personnel, credit administration personnel, collection personnel, compliance officers, attorneys, managers, and others involved in the collection process. TAKE-AWAY TOOLKIT
Elizabeth Fast is a partner with Spencer Fane LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor. Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only. THREE REGISTRATION OPTIONS
The live webinar option allows you to have unlimited internet connections. Registrants receive a website address and passcode that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com. For upcoming webinars, click here.
Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 2 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.
Options 1 and 2 described above. AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
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MEET THE PRESENTER - Elizabeth Fast, JD, CPA, Spencer Fane LLP