Branch Manager Guide to Success
(90-minute webinar – recording also available)
Thursday, May 28, 2020
12:00 PM Pacific 1:00 PM Mountain
2:00 PM Central 3:00 PM Eastern
Skilled branch managers excel at sales, product knowledge, communications, presentations, and staff development. Does this describe your branch manager? This webinar will provide tips and tools to enhance manager performance.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Employ the basic principles of managing and motivating people
- Deliver memorable training to enhance retention
- Enhance organizational skills
- Use positive, constructive feedback
- Coach your staff one-on-one by using a personal development plan
- Orchestrate effective staff meetings
This session will teach branch managers how to bring out the best in their team and themselves. Better performance will increase professionalism and productivity, and ultimately provide opportunities to recommend deposit accounts, loans, and other financial products to accountholders – or potential accountholders! Managers will learn how to empower their staff, conduct efficient staff meetings, write obtainable objectives, and use feedback to continually coach and develop team members while adhering to policies and procedures.
Participants will receive two surveys to learn more about their team and corporate culture, as well as a personal development plan outline. A unique performance evaluation form will also be provided to help both managers and team members develop their banking skills. This one-of-a-kind webinar will cover communication methods, motivation, service orientation, training, and performance feedback. It will be the best training your manager receives this year!
WHO SHOULD ATTEND?
This informative session is designed for branch managers, assistant branch managers, supervisors, and others interested in advancing their managerial skills.
- Sample surveys to identify specific staff and institution needs
- Training options that provide a variety of ways to learn
- Sample performance evaluation
- Tips on developing successful objectives
- Free resources to use in educating staff and accountholders
- Employee training log
- Interactive quiz
DON’T MISS THIS RELATED WEBINAR!
Annual Training for the Branch: BSA, Identity Theft & Regs CC, D, E & DD
on Wednesday, July 8, 2020
MEET THE PRESENTER - Molly Stull, Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.
Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
THREE REGISTRATION OPTIONS
- LIVE WEBINAR
The live webinar option allows you to have up to three internet connections. Registrants receive a website address and passcode that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com.
- RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 2 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.
- BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Options 1 and 2 described above.
AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE