New ACH Return Reason Codes R11 & R17:
Proper Use, Impact & Deadlines
Webinar OR Recorded Webinar + Free Digital Download
Thursday, September 26, 2019
12:00 pm – 1:30 pm Pacific
1:00 pm – 2:30 pm Mountain
2:00 pm – 3:30 pm Central
3:00 pm – 4:30 pm Eastern
There are new return reason codes in the ACH Network. Are you using the right ones? Learn how and when to use the codes to better communicate the underlying reason for returning a transaction. Applicable scenarios will illustrate when to use the new codes and when to stick with traditional return reason codes. Join us to learn the difference!
HIGHLIGHTS
- Expanded use of R17 and the re-purposed use of R11
- Distinguish between account number return reasons R03, R04, and R17
- Differentiate between unauthorized return reasons R10 and R11
- Impact on your institution’s existing policies and procedures – ensure readiness and compliance
- Determine appropriate use of R11 and R17
- TAKE-AWAY TOOLKIT
- Quick reference guide on when to use R11 and R17
- Employee training log
- NEW – Interactive quiz
WHO SHOULD ATTEND?
This informative session is designed for ACH operations staff, compliance staff, auditors, and AAP professionals and candidates.
DON’T MISS THIS RELATED WEBINAR!
ACH Error Resolution: Returns, Authorizations, WSUDs, Stop Payments & More
on Wednesday, December 4, 2019
This course is eligible for 1.8 AAP credits.
Please note: The live webinar option allows you to have one internet connection (from a single computer terminal). You may have as many people as you like listen and watch from your office computer.
 ABOUT THE PRESENTER – Shelly Sipple, AAP, APRP, NCP, EPCOR
Shelly Sipple joined EPCOR in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert. She received her Accredited ACH Professional designation in October 2006, her Accredited Payments Risk Professional (APNP) in March 2018, and the National Check Professional (NCP) in May 2019. She is an active member of NACHA’s APRP Oversight Panel and holds a Bachelor’s in Business Education.
THREE REGISTRATION OPTIONS
Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
- LIVE WEBINAR
The live webinar option allows you to have one internet connection from a single computer terminal. You may have as many people as you like listen and watch from your office computer. Registrants receive a website address and passcode that allows entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.
- RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.
The recorded webinar may ONLY be ordered for 6 months following the live webinar. In addition, the download must be completed within 6 months of the live webinar date.
- BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Options 1 and 2 described above.
AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE
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