Outsourcing Tech Services:

Regulations, Examiner Expectations &

Actions for Vendor Management

Webinar OR Recorded Webinar + Free Digital Download

 Thursday, August 1, 2019

 12:00 pm – 1:30 pm Pacific

1:00 pm – 2:30 pm Mountain

2:00 pm – 3:30 pm Central

3:00 pm – 4:30 pm Eastern

All financial institutions rely on third-party technology vendors to enhance operations and efficiency. Regulators agree that the board and senior management are responsible for managing the increased risk of outsourced technology. From due diligence to damage control, from contracts to constant oversight, your institution must have an effective system to identify, incorporate, and manage the many risks and opportunities offered by rapidly expanding technology.

Every time a critical vendor is used, you are handing over the keys to your kingdom. Some of the most sensitive borrower information, financial resources, and core business processes are entrusted to third-party vendors. If something goes wrong, your institution will be held accountable. Considering how much of your budget is allocated to vendors, you must ensure good performance, while satisfying increased examination scrutiny. From selecting the best available vendor, to identifying and correcting performance issues, this presentation will examine the practical and regulatory requirements for managing third-party tech relationships and the operational details of creating an effective vendor problem-resolution program.

HIGHLIGHTS

• Designing an effective technology vendor management process
• Regulatory notification and oversight requirements
• Critical timelines for critical tech vendors
• What to do when a problem arises
• Creating solid staff oversight and quality control
• Five things your tech vendor does not want you to know

• TAKE-AWAY TOOLKIT
  • Sample vendor management policy
  • Examination guidance
  • Employee training log
  • NEW – Interactive quiz

WHO SHOULD ATTEND?

This informative session is for executives, compliance staff, financial staff, IT personnel, internal audit, department managers, and anyone who works with the technology and vendor management process.

Please note:  The live webinar option allows you to have one internet connection (from a single computer terminal).  You may have as many people as you like listen and watch from your office computer.

   ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC

Attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1. LIVE WEBINAR

The live webinar option allows you to have one internet connection from a single computer terminal.  You may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and passcode that allows entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com. 

2. RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Can’t attend the live webinar?  This option provides a recording of the live event, including audio, visuals, and handouts.  We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar.  You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

The recorded webinar may ONLY be ordered for 6 months following the live webinar.  In addition, the download must be completed within 6 months of the live webinar date. 

3. BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Options 1 and 2 described above.

 AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE