Consumer Collection Series: Effective Debt Collection Techniques & Strategies - Details

Consumer Collection Series:

Effective Debt Collection Techniques & Strategies

Webinar OR Recorded Webinar + Free Digital Download

Wednesday, June 19, 2019

12:00 pm – 1:30 pm Pacific

1:00 pm – 2:30 pm Mountain

2:00 pm – 3:30 pm Central

3:00 pm – 4:30 pm Eastern

In today’s lending environment, your institution must be able to merge traditional collection methodologies with innovative communication techniques to create the most effective recovery process possible. Much has happened over the last few years that directly impacts your collections department. From improving collection calls to using the full potential of emerging technologies, this informative session will sharpen your collection skills and better position you to assist troubled borrowers and maximize recovery.

HIGHLIGHTS

• Re-imagining your collections program
• Maximizing your core processor and other software
• Designing your collections campaign
• Crafting the perfect collections call
• Evaluating and implementing new technologies
• Incentive plan design and control

• TAKE-AWAY TOOLKIT
  • Collections solutions matrix
  • Incentive plan worksheet
  • Sample collections campaign
  • Employee training log
  • NEW – Interactive quiz

WHO SHOULD ATTEND?

This informative session is designed for executives, CFOs, lending managers, loan officers, collections managers, collections staff, and anyone interested in maximizing the collections function.

DON’T MISS THIS RELATED WEBINAR!

Successful Skip Tracing Techniques for Locating Borrowers & Recovering Collateral

on Friday, May 10, 2019

All webinars are available for six months after broadcast

Please note:  The live webinar option allows you to have one internet connection (from a single computer terminal).  You may have as many people as you like listen and watch from your office computer.

    ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC

Attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

1. LIVE WEBINAR

The live webinar option allows you to have one internet connection from a single computer terminal.  You may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and passcode that allows entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com. 

2. RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Can’t attend the live webinar?  This option provides a recording of the live event, including audio, visuals, and handouts.  We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar.  You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

The recorded webinar may ONLY be ordered for 6 months following the live webinar.  In addition, the download must be completed within 6 months of the live webinar date. 

3. BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Options 1 and 2 described above.

 AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE