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Untangling Complex RDFI Challenges - Details

Registration for this event is open from: Apr 9, 2019 12:00 - Dec 17, 2019 12:00
Where: Webinar, Recorded, Both Live/Recorded, (US).
Date: Jun 17, 2019 - Jun 17, 2019
Time: 02:00 - 03:30
Event description:

Untangling Complex RDFI Challenges

Webinar OR Recorded Webinar + Free Digital Download

Monday, June 17, 2019

12:00 pm – 1:30 pm Pacific

1:00 pm – 2:30 pm Mountain

2:00 pm – 3:30 pm Central

3:00 pm – 4:30 pm Eastern

Although an RDFI’s role in the ACH Network is to primarily follow the ODFI’s instructions, there are unique processing situations that aren’t so cut and dried. Don’t get stuck next time a complicated ACH exception item presents itself at your RDFI. Learn to ask accountholders specific questions to get to the underlying problem and improve your troubleshooting abilities. With this timely webinar, you’ll learn how to properly investigate and respond to complex ACH return and exception challenges to maintain compliance with the ACH Rules and mitigate risk and loss.

HIGHLIGHTS

  • RDFI responsibilities under the ACH rules
  • Troubleshooting tips for complex ACH challenges
  • How to respond to and mitigate potential risk and loss
  • Review of the National System of Fines process
  • How and when to submit a Report of Possible ACH Rules Violation
  • TAKE-AWAY TOOLKIT
    • Troubleshooting tips to resolve accountholder disputes
    • Employee training log
    • NEW – Interactive quiz

WHO SHOULD ATTEND?

This informative session is designed for ACH operations staff, compliance personnel, auditors, and individuals with AAP accreditation.

DON’T MISS THIS RELATED WEBINAR!

Understanding & Navigating ACH Rules for ODFIs

on Tuesday, November 26, 2019

This course is eligible for 1.8 AAP credits.

Please note:  The live webinar option allows you to have one internet connection (from a single computer terminal).  You may have as many people as you like listen and watch from your office computer.

Shelly Sipple     ABOUT THE PRESENTER – Shelly Sipple, AAP, APRP, EPCOR

Shelly Sipple joined EPCOR in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert. She received her Accredited ACH Professional designation in October 2006 and her Accredited Payments Risk Professional in March 2018. She is an active member of NACHA’s APRP Oversight Panel and holds a Bachelor’s in Business Education.

THREE REGISTRATION OPTIONS

Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.

  1. LIVE WEBINAR

The live webinar option allows you to have one internet connection from a single computer terminal.  You may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and passcode that allows entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, passcode, and handouts will be emailed prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com. 

  1. RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Can’t attend the live webinar?  This option provides a recording of the live event, including audio, visuals, and handouts.  We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar.  You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

The recorded webinar may ONLY be ordered for 6 months following the live webinar.  In addition, the download must be completed within 6 months of the live webinar date. 

  1. BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Options 1 and 2 described above.

 AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE