Regulation E Myth Busters
(90-minute webinar – recording also available)
Thursday, July 16, 2020
12:00 PM Pacific 1:00 PM Mountain
2:00 PM Central 3:00 PM Eastern
Do you have questions about Reg E? What about preconceived notions? Resolve any murky uncertainty with this myth-busting program. Get clarity about Reg E dispute resolution, error definition, reporting timeframes, common misconceptions, and more.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Determine what is and isn’t an error under Regulation E
- Understand your error resolution responsibilities
- Identify required reporting timeframes for both financial institutions and consumers
- Correct common misconceptions
- Answer some of the frequently asked Regulation E questions
This session will define and explain the types of transactions covered by Reg E and the error resolution requirements. In addition to defining an error under the regulation, this program will cover the timing requirements for investigation and resolution of unauthorized transactions. Time will be spent busting common Regulation E myths and answering the most common dispute questions. Join us to ensure your financial institution is appropriately handling Regulation E to increase accountholder satisfaction, decrease examination findings, and minimize loss for your financial institution.
WHO SHOULD ATTEND?
This informative session is appropriate for ACH operations personnel, compliance staff, frontline employees, and debit card operations staff.
- Regulation E error resolution tracking log
- Employee training log
- Interactive quiz
DON’T MISS THESE RELATED WEBINARS!
Comparing Regulation E with Visa & Mastercard Rules
on Tuesday, June 23, 2020
Legally Handling ATM & Debit Card Claims Under Regulation E
on Thursday, October 22, 2020
This course is eligible for 1.8 AAP credits.
MEET THE PRESENTER - Michele L. Barlow, AAP, NCP, PAR/WACHA
Michele Barlow is the Vice President at PAR/WACHA (The Premier Payments Resource), headquartered in Wisconsin. Before joining the WACHA team in 2009, Michele spent several years as a corporate trainer in the financial industry. She is responsible for development and execution of association training and certification programs, conference planning, and member service. Michele is a past member of NACHA’s Blue Ribbon Panel and currently serves on the APRP Oversight Panel, and the Payments Institute Board of Regents. She is active on other national committees, and a frequent speaker at industry events. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Michele holds a bachelor’s from the University of Wisconsin.
Note: All materials are subject to copyright. Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
THREE REGISTRATION OPTIONS
- LIVE WEBINAR
The live webinar option allows you to have unlimited internet connections. Registrants receive a website address and passcode that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com. For upcoming webinars, click here.
- RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 2 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.
- BOTH LIVE WEBINAR & RECORDED WEBINAR + FREE DIGITAL DOWNLOAD
Options 1 and 2 described above.
AFFORDABLE, PROFESSIONAL TRAINING, WHEN AND WHERE YOU CHOOSE